How to pair the TP-971

First, please understand there are two Bluetooth connections in our TempSpike.

One is the connection between the probe and the booster. This connection is pre-paired at the factory, and you usually won’t need to pair it unless you get a new replacement probe or the connection is lost.

The other connection is between the booster and the smartphone app. To make this connection, remove the probe from the booster and press "Add Device" in the app.

There could be three possible reasons for the issues with pairing.

1. Make sure the probe and the booster are fully charged

2. The probe must be removed from the booster when pairing the TempSpike to your Mobile APP. If the probe is still placed in the booster, the cellphone won’t be able to find the TempSpike and pair it.

3. Re-pair the TempSpike Probe to the booster. If the probe and booster unpair, you cannot pair the device to your app. To re-pair, remove the probes from the booster and hold the S button down for 3 seconds on the booster. You will see the Bluetooth indicator light flash green, indicating they are paired successfully. 

4. If this does not work, try resetting your booster. You can reset the booster by removing the probe and holding the S button for 10 seconds.

After successfully pairing the probe to the booster, you should then be able to tap "Add Device" on your app and pair them successfully.

If this does not work, you can also try deleting and re-installing the app.