Display Error Codes / Issues

Having problems with your display screen? Is your display faded, unreadable, missing segments or displaying an error code? Here's what it means for both our Cooking Thermometers and our Temperature/Humidity Hygrometers.

Cooking Thermometers:

If your display is faded, unreadable or missing segments, then your device is defective and will need to be replaced. Please provide us with your order number from whichever marketplace you purchased this from along with your full shipping address.!

Error Codes:

LLL: If the probe is reading LLL, please make sure the food is not frozen or extremely cold as this will cause the probe to read LLL. If the food is not frozen, it is possible your probe is defective and needs to be replaced.

HHH: If the probe reading HHH, please try removing it from the device and firmly re-inserting back into the device until a click is felt/heard. If this did not fix your issue, it is possible the temperature is too high for the probe to read or it is defective and needs to be replaced.

Dashes (- - -): If the probe is reading dashes (- - -), this can mean the probe is not inserted properly, your device needs to be re-connected or it is defective. Please follow the pairing steps for your model in the operating manual page. If you have an instant read, this means your device is defective and it needs o be replaced.


Temperature / Humidity Monitors:

If your display is faded, unreadable or missing segments then your device is defective and will need to be replaced. 

Error Codes:

LLL for Temperature: This means the temperature is too low for the device to read.
HHH for Temperature: This mean the temperature is too high for the device to read.

LL for Humidity: This means the humidity is less than 10% as our devices cannot read that low. Only expensive analytical laboratory instruments can read less than 10%. If you live an a dry state, you are most likely going to see this LL reading.